Terms and conditions

1. Legal Status

1.1 License Number: 1668/JAZ1.2 Issuing Authority: Curaçao eGaming1.3 Jurisdiction: Curaçao1.4 Allowed to Operate in Australia: Yes, accessible and reliable for Australian players

2. Registration and Login Process

2.1 Step-by-Step Process:

• Click Register
• Enter nickname, email, password
• Confirm age 18+
• Fill in name, surname, DOB (date of birth), currency, address in Latin script2.2 Is KYC/ID Verification Required: Yes, ID/passport, proof of address, payment method for withdrawals over €20002.3 Time to Activate Account: Instant after form submission2.4 Terms of registrations:
• Minimum age 18+
• One account per user
• Restricted countries: Netherlands, France, UK, USA, Singapore, Iraq (Australia allowed)

3. Games and Software Providers

3.1 Top Games:

• Starburst
• Avalon
• Aztec Sun
• Book of Sun
• Book of Gold3.2 Software Providers:
• Microgaming
• NetEnt
• Betsoft
• Play'n GO
• Quickspin
• Yggdrasil
• Evolution Gaming
• Nolimit City3.3 Total Game Count: Over 2800 slots + table games, live casino3.4 Game Categories:
• Slots
• Live Casino
• Table Games
• Jackpots
• Scratch Cards
• Video Poker
• Sports

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins):

• 200% up to €500 (code: CASH20)
• Minimum deposit: €20
• Non-sticky bonus4.2 Welcome offers specific to Australia:
• Same welcome package available in AUD4.3 Process of activation for Welcome Bonus: Deposit €20+ with code CASH204.4 Wagering Requirements: 35x (deposit + bonus)4.5 Time Limits: 7 days4.6 Recurring Promotions:
• Monday 30% up to €50
• Tuesday/Friday 75% up to €100
• Wednesday 50% up to €100
• Thursday 25% up to €504.7 Cashback Offers: 20% weekend cashback (minimum loss €200, wager 5x)4.8 Reload Bonuses:
• Daily/weekly reloads up to 300€ (details limited)4.9 Free Spins Bonuses:
• Occasional with deposits (e.g., 50 FS on 5th deposit)4.10 General Bonus Terms and Conditions: Max bet €10, some games excluded, max cashout 2x bonus

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards:

• Tournaments
• Daily prize drops (details limited)
• No named tiers (VIP program mentioned but details limited)5.2 How to Qualify: Regular play and deposits5.3 Loyalty Program Description: Points from bets, cashback, exclusive promos5.4 Loyalty Program Rules:
• Wager-based
• Auto-credited cashback

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees):

• Visa/MC, Skrill, Neteller, MiFinity, Bitcoin, eZeeWallet
• Minimum deposit: €10-20
• Instant processing times
• No fees (AUD supported)6.2 Withdrawal Methods (Min/Max, Processing Times, Fees):
• Same as deposit methods
• Minimum withdrawal: €10
• Maximum weekly withdrawal: €5000
• 3-4 days processing time

7. Key Terms and Conditions

7.1 Bonus Terms:

• Wagering requirement: 35x (deposit + bonus)
• Max bet: €10
• Game restrictions apply7.2 Deposit Limits:
• Minimum deposit: €10-20
• Daily maximum withdrawal: €10,0007.3 Withdrawal Limits: Maximum weekly withdrawal: €50007.4 Account Restrictions:
• One account per user
• Full KYC required for large withdrawals

8. Mobile and Technical Features

8.1 App Availability (iOS/Android): No dedicated app8.2 Mobile Browser Optimization: Fully optimized, works on all browsers/devices8.3 User Experience and Speed on Mobile:

• Dark theme available
• Easy navigation
• Fast loading times8.4 Process of registration on mobile: Same as desktop via browser

9. Security and Fair Play

9.1 SSL & Encryption Standards: SSL encryption (version not specified), secure data transfer9.2 RNG & Game Fairness:

• Slots RTP 95%+ audited
• No specific auditors named9.3 Customer Support (Channels, Response Time):
• Live chat available 24/7
• Fast response time9.4 Support Availability (Hours, Languages): Available 24/7 in multiple languages

10. Responsible Gambling Features

10.1 Tools:

• Deposit limits
• Self-exclusion (temporary/permanent)
• Session reminders available10.2 Links to Support Organizations: General support and Australia-specific links available (e.g., Gambling Help Online)

11. Advantages and Disadvantages

11.1 Pros:

• Great game selection (2800+)
• Multiple bonuses
• Fast payments
• 24/7 customer support
• Mobile-friendly
• AUD support11.2 Cons:
• No mobile app available
• Withdrawal fees on multiple withdrawals
• Weekly withdrawal limits

12. General Casino Information

12.1 Year Founded: 2021 (some sources say 2009/2019)12.2 Operator/Parent Company: NewEra B.V., reg. 157707, Scharlooweg 39, Curaçao12.3 Supported Languages:

• Multilingual (English, German, others, English for Australia)12.4 Accepted Countries: Most countries except those restricted in Section 2 (12.5 Restricted Countries: Netherlands, France, UK, USA, Singapore, Iraq)